Frequently Asked Questions
🚀 Getting Started
Q: How do I get started?
Start with a 45-minute intro lesson where we’ll learn more about your goals, answer your questions, and make sure you’re matched with the right coach.
Book an Intro Lesson →
✏️ Lessons & Scheduling
Q: How do I schedule my lessons?
Once you’re a student, you’ll receive access to our booking system where you can select your times based on your teacher’s availability.
Q: Can I reschedule if something comes up?
Yes! We offer flexible rescheduling with 12 hours’ notice. You can manage everything through your student portal.
Q: What if I’ve never done music before?
No worries! We work with total beginners every day. Whether you’re a shower singer or just picked up an instrument, we’ll meet you where you are.
💸 Payments & Policies
Q: How do payments work?
We use a weekly subscription model — it’s predictable, flexible, and easy to manage. You’ll set this up in your intro lesson.
Q: What if I need to pause?
You can pause or cancel anytime with a week’s notice. Just let us know through your student portal or by texting a faculty member.
Q: Do you offer refunds?
We offer a money-back guarantee after your intro lesson if you decide we’re not the right fit.
🎶 Workshops & Studio Lab
Q: Are workshops included with my subscription?
Yes! All active students can attend our monthly workshops, which cover songwriting, production, business, and more. We also offer mini masterclasses for kids.
Q: What is Studio Lab, and how do I join?
Studio Lab is a 15-week guided production experience where you work closely with our team to record and release a fully mixed and mastered original track. It’s available as an add-on for students who have a finished song (lyrics + chords + click).
Learn more →
Q: What if I don’t have any online presence?
That’s actually super common. We offer workshops and mentorship to help you learn branding, content creation, and how to build a presence at your own pace — without feeling fake.
Q: Do you teach hobbyists, teachers, or adults who are just coming back to music?
Absolutely. We work with everyone from casual creators to serious artists to music teachers themselves. Our goal is to help you grow, no matter your path.
👨👩👧 Parents & Young Students
Q: Do you work with kids?
Yes! We love working with young musicians and offer tailored lessons, mini masterclasses, and a nurturing environment where kids can grow at their own pace.
Q: Can parents observe lessons?
Absolutely — especially for our younger students. We encourage family involvement in a way that feels supportive, not stressful.
